2020 Annual Users' Conference

2020 Annual hpCommerce Software Users' Conference


Welcome to our 2020 Annual hpCommerce Software Users' Conference.  This is our 21st conference for our users:

  • This year's conference will be held over five days.

  • On each day there will be a one hour session focusing on a great feature of hpCommerce Orion, a review of new features and updates to Orion during 2020 and a question and answer session.

  • Below is a summary of each day's session.


 DaySession TopicsSlide DeckRecording
Wednesday, December 9
11:00 AM Eastern Standard Time
1 hour session
  • Introduction to Orion's new Customer Relationship Management System (CRM).  Now you can use Orion as a detailed contact management system to help you build customer relationships, increase customer loyalty and in turn increase sales.
  • Review of new features and updates to Orion during 2020
  • Question and Answer session


Thursday, December 10
11:00 AM Eastern Standard Time
1 hour session
  • How to use Orion's new "Ordering Units".  Now you can order product in different units than you sell the product in.  Learn how to use this feature to simplify ordering.
  • How to use Orion's new "Product User Defined Fields".  You can now create your own data fields for describing products.  Learn how to configure and use these new user defined fields.
  • Review of new features and updates to Orion during 2020
  • Question and Answer session
1:08:13


Friday, December 11
11:00 AM Eastern Standard Time
1 hour session
  • With Orion's new Pick Verification system never ship the wrong products again.  Save time, money and keep customer loyalty high by using Orion's Pick Verification system to quickly and easily validate every order before it leaves your shop.
  • Review of new features and updates to Orion during 2020
  • Question and Answer session


Tuesday, December 15
11:00 AM Eastern Standard Time
1 hour session
  • Orion's "data tools" help you to save time and improve the accuracy of your data.  If you want to update the pricing on 1,000s of parts or add an entirely new product line to your system these data tools make the process simple and fast.  In 2020 we more than doubled the tools available in Orion to manage product data in bulk.  In this session we will cover these new tools and how they can help you.
  • Review of new features and updates to Orion during 2020
  • Question and Answer session


Wednesday, December 16
11:00 AM Eastern Standard Time
1 hour session
  • Make Orion work the way that you want it to by mastering the "System Setup" features.  Orion has extensive system setup options.  You can select options to fine tune how Orion behaves.  By just setting a few of these options you will tweak Orion to be even more responsive to your needs.  Join us for this session to learn how you can train Orion to work the way that you want it to.
  • Review of new features and updates to Orion during 2020
  • Question and Answer session